Frequently Asked Questions

  • Wellness Hire is an Australian owned small business who provide wellness equipment hire service offering short- and long-term rental of recovery and wellbeing products for home use, business and workplaces, sporting teams, and events. Customers can access premium wellness equipment without the cost of purchasing. And the ability to try before you buy.

  • Wellness Hire offers a curated range of wellness and recovery equipment, including:

    • Massage Chairs for both residential and commercial use

    • Infrared options and PEMF domes

    • Dry Aqua Massage beds

    • Ice baths (portable and premium tubs)

    • Compression recovery boots

    • Massage guns

    • LED light therapy face masks

    • Smart recovery goggles

    • And much more!

    Product availability may vary by location and demand.

  • Wellness Hire is suitable for:

    • Individuals and families using equipment at home

    • Athletes and active people supporting recovery

    • Businesses and Workplaces running corporate wellness programs

    • Events, pop-ups, and short-term activations

    No membership is required to hire.

  • Wellness equipment can be hired on:

    • Weekly hire terms

    • Monthly hire terms

    • Extended hire periods by arrangement and discounted rates

    Many customers start with a short hire period and extend once benefits are experienced or make a decision to purchase.

  • Wellness Hire operates in Altona North, in Melbourne, Victoria, Australia. We service all of Victoria.
    Delivery availability, fees, and pickup options vary by equipment type and location and will be confirmed at time of booking.

  • Depending on your location and the equipment hired, Wellness Hire offers:

    • Local delivery to homes, workplaces, and venues

    • Customer pickup where available and equipment allows

    Delivery fees and logistics are confirmed before the hire begins.

  • Absolutely, Yes.
    All wellness equipment is professionally cleaned, sanitised, and safety-checked between each hire to ensure hygiene, safety, and proper operation.

  • Wellness Hire equipment is designed for general wellness and recovery use when used as instructed.
    Customers should:

    • Follow all usage and safety instructions

    • Stop use if discomfort occurs

    • Consult a healthcare professional if pregnant, injured, or managing a medical condition

    Wellness Hire does not provide medical advice.

  • Yes, of course you can.
    Hire periods can be extended subject to availability. Customers should contact Wellness Hire before the hire end date to arrange extensions and updated payments.

  • Yes.
    Wellness Hire supports:

    • Corporate wellbeing initiatives

    • Office recovery rooms

    • Sporting teams and staff wellness programs

    Custom packages and multiple-item hires are available on request.

  • The hirer is responsible for the equipment during the hire period.
    If equipment is damaged, lost, or stolen, customers must notify Wellness Hire as soon as possible. Hire terms and conditions apply: https://www.aquassage.com.au/hire-terms-conditions

  • In some cases, yes.
    Customers interested in purchasing equipment after a hire period should contact Wellness Hire to discuss available options.

    Secondhand options may be available, with 3 months warranty.

    New wellness equipment available, with standard warranty.

  • You can contact Wellness Hire via:

    Support is always available.